Conducting interviews with users is beneficial because you can view users and their behavior in the context of their lives. They can point out what site content is memorable, what people feel is important on the site, and what ideas for improvement they may have
A Few Interview Questions
What are some challenges you face when looking for stock photography?
When looking for stock photography, what aspects are most important to you?
How do you usually find stock photos?
As a self identified minority, What do you feel needs to change about the process of finding stock photography?
Do you feel it is important to see yourself or your culture reflected in your branding? Why or why not?
link to full interview transcripts
“No service really works.”
“Everything is dumb expensive”
“You have to add extra words for minorities.”
“The more a specific photo the more difficult it becomes to find POC in certain situations.”
“The licenses for some photos cost more than my client is paying me.”
“I’ve received quotes of upwards of $1k. Thats crazy!”